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Top Three Trends in Retail: Customer Experience with a Twist

Are offline stores disappearing in the age of eCommerce? The traditional store as we know it seems to be becoming a thing of the past. But one walk around NRF Retail’s Big Show this past January and it was clear that stores are not leaving, just changing, as we enter a new era in customer experience possibilities. Retailers that once focused mainly on the best in-store positioning for sales are now focused on creating a conceptual experience for consumers, whereby some don’t even offer in-store sales. Here are the top three trends that Gilles Brabant, Ingenico ePayments Head of Sales, believes we’ll begin to see more of in retail this year:

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VIDEO: Industry Insights on the Demand for mPOS

The payments industry in the U.S. is evolving fast and merchants across almost every vertical needs to think about incorporating mobile point of sale (mPOS) into their payment strategies. We caught up with payments industry experts to learn how the landscape for mPOS has changed in the last few years and how it can benefit merchants across different verticals.

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VIDEO: Changing Payments in Restaurants with Pay-at-the-Table

The payment experience within the restaurant industry is beginning to change with the help of the EMV migration and new Pay-at-the-Table solutions. We caught up with experts within the payments industry to gain insight on how the Pay-at-the-Table will change payment acceptance, guest experience and efficiency in restaurants.

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Trendspotting in the Payments Space

As the fintech revolution gathers pace, retailers must have an eye on the key trends shaping the industry in order to stay ahead of technological transformation already underway. Here, Ingenico outlines seven key trends that will have a profound impact on the sector.

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Highlights from Money20/20 2016

At Money20/20, Ingenico Group showcased its most innovative payment solutions, empowering in-store, online and mobile commerce, and revealed the winner of Money20/20 hackathon. Here are the best moments of the event!

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