Grocery Round-Up: From Delivery to Smart Shopping Carts

While most retail industry players faced business challenges as COVID19 surged in the U.S., grocers experienced growth. These stores followed guidelines around social distancing, store capacity and even added contactless payments and curbside pick-up options available in many instances for safe shopping.

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Data and Business Intelligence Can Help Grocers Grow

When you think about the in-store experience in a grocery environment, the speed of checkout and convenience to the customers has helped many businesses grow. New technology has enabled grocers to increase throughput and provide convenient checkout options such as self-service, curbside pick-up, contactless, etc.

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Understanding Emerging Retail Trends for Grocery Stores

Merchants can have a positive impact on the customer checkout experience by providing quick service, implementing a simple interface, offering a variety of payment options and more. In a unique environment like grocery, fulfilling these needs can be challenging - but the most logical way to elevate the commerce experience is to have a complete understanding of current retail trends and how they can help grocers create loyal customers.

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What’s Next for Grocery Payment Innovation?

When you look at in-store technology today, the retail environment has evolved and is successful in providing a good customer experience. But a lot of that innovation such as certain payment experiences has not made its way into the grocery stores. This is largely due to the need to balance high scan volumes by maintaining short checkout lines. But as customer expectations for an elevated experience are starting to shift, there is a growing demand for innovation in the industry.

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Prepare for BOPIS in Your Grocery Environment with these Six Steps

In my previous blog post, I discussed the growth of  Buy Online Pick-Up in Store (BOPIS) in the retail environment and how it is gaining traction in the grocery segment. I also explored how the adoption of BOPIS among grocers has been slow due to four main challenges:

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