During periods of high volatility in the Foreign Exchange (FX) market, businesses often feel helpless at the hands of currency fluctuations.
On 11th March 2020, the World Health Organization (WHO) declared the COVID-19 outbreak a pandemic. At the time of writing, hundreds of thousands of lives and businesses have been affected. With multiple countries issuing bans on travel across borders and ordering shutdowns of cities and towns, many businesses are seeing the virus take its toll.
Online shopping reached new highs in 2019 -- 93.2 million consumers shopped online this Black Friday and 83.3 million on Cyber Monday, according to NRF. This past holiday season is just one indicator that online sales are experiencing growth across the retail industry: a recent McKinsey Study found that 60 percent or more of consumers in Germany, the U.K. and U.S. shop online and in-store equally. This increased interest in online purchases can be attributed to a number of factors, including convenience and speed and online sales have become a major part of retail year-round. While in-store retail is far from dead, the most successful retailers are taking the immense growth of online shopping into consideration for the coming year. Here are some online-experience-enhancing strategies to incorporate into your retail strategy for 2020.
In the travel industry, innovation is rapidly changing the consumer experience and payments can be a real growth accelerator. We spoke with Eric Liebman, our new Head of Travel at Ingenico ePayments, to find out what’s trending and what online businesses are looking for from a payments service provider.
