Serve Customers Success with Restaurant POS Innovations

Point of Sale systems (POS) can deliver as many savory options to the restaurant business as their menus do for hungry guests.

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Summer is Here: So is the Multi-Touch Customer Experience

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What Can a POS System Do for the Customer Experience?

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Lose the Lines, Gain the Sales

For the most part, people are patient, but some experiences create frustration for virtually everyone. A customer transaction company Omnico Group found that most people are willing to wait just up to eight minutes in a checkout line before abandoning their cart. Time standing in line leads to reconsidering the purchase. If you think about holiday shopping or even a Saturday morning grocery line, you can imagine how many lonely carts there are and how many dollars are lost from items not purchased. According to Parcel Pending, that number is $38 billion.

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Can Better Fulfillment Lead to a Stronger Customer Experience?

When Nordstrom opened its doors as a shoe store in 1901, it was no doubt a place where the retail customer experience was intimate. Initially as a store with just one product, it’s easy to imagine the owner and clerks knew the habits and tastes of their customers. Some may even have had lines of credit there. Fast forward 121 years.

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