Contactless Payments Create New Opportunities for ISVs

It was a privilege to join senior executives from Wells Fargo, Mastercard and Visa in a timely panel discussion on “The Future of Tap & Go: Shaping the New Consumer Experience” at the Women in Payments 2020 U.S. Symposium on February 11th.

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Managing for Success in a Multigenerational Workforce

Earlier this week I had the honor of participating in a panel discussion at the Women in Payments 2020 U.S. Symposium. The topic of our breakout session was “Leading and Motivating the Next Generation Workforce,” with a focus on engaging Millennials and Gen Z, supporting the needs of a generationally diverse workforce and improving communication across the generations.

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Merchants and Consumers Agree: Payment Security is Essential at Checkout

The retail experience has changed in many ways over the years with advancing technology, but one major factor that has made an impact is payment security. According to the new survey from Ingenico and FreedomPay, “Emerging Trends at the Point of Sale,” security is the highest concern merchants have around the adoption of different payment methods.

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5 Ways Healthcare Providers Can Enhance Patient Experience

The most critical focus for any healthcare institution is providing the highest quality of care to their patients in the safest way possible. Whether it is treating them in the ER or in a clinic, patient care takes precedence over everything else, and over the past few years, healthcare technology has been a large part of this. Advances in decision support systems via electronic medical records, innovative medical devices and changes to the process have made it possible to treat many conditions more effectively than ever before.

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What Should You Look for in a Payment Solution?

One of the most important pieces of technology in your business is your payment acceptance solution. It enables you to securely accept electronic payments from your customers and can help improve their customer experience. But let’s face it. You’ve had a system in place for years which is now slow and doesn’t accept all forms of electronic payments (EMV, contactless, etc.). In addition, you’ve realized how consumers these days are used to so many unique shopping experiences. You wish to have the growth and innovation in your business. You want a solution that is not only technologically advanced but takes your customers’ experience to the next level.

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