Antimicrobial Technology in Quick Service Restaurants: When Hand-Washing Isn’t Enough

One of the most impressive features of a quick service restaurant (QSR) is the unrivalled customer turnover in a day. According to the Centers for Disease Control and Prevention (CDC), from 2013 to 2016 roughly one third of adults consumed fast food on a given day. Coupled with the fact that 95 percent of people fail to wash their hands well enough to kill harmful bacteria, many surfaces and frequently handled items such as tables and payment terminals are subject to hundreds of fingers, sneezes and other potential sources for germs.

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Self-Service Kiosks are Becoming Popular in Restaurants. Here's Why

According to a new report by Tillster, the self-service kiosk market is expected to reach an estimated $30.8 billion by 2024, with a significant portion of that growth coming from the food and beverage industry. Quick Service (QSR) and fast-casual restaurant chains continue to make headlines about plans to implement kiosks or touting success stories such as Panera’s.

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Three Ways You Can Gather Customer Feedback and Enhance Experience in Your Restaurant

Running a restaurant is tough, and public reviews about it can make or break the business. With over 100 million reviews on Yelp, ‘restaurants’ is one of the most-reviewed categories on the site. People love talking about their experiences and adding to the conversation.

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3 Ways You Can Keep Your Restaurant Customers Coming Back for More

When it comes to fine dining restaurants, creating unique and meaningful experiences for the customers is the key to growing your business. According to a Deloitte report, 60 percent of guests said a positive experience will cause them to dine at a restaurant more frequently. Every restaurant tries to make sure they provide their guests with the basics - high-quality food and fast service in a comfortable setting. But with tough competition in the market, you need to go beyond these basic elements and take your guest experience to the next level.

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Think Pay-at-the-Table Isn’t for You? Think Again.

There are a lot of moving parts within a restaurant, from serving great food and providing top-notch service to ensuring a positive guest experience. In today’s digital age, the tech industry has found a way to streamline a lot of these processes, ultimately improving operations and customer satisfaction. And they’re doing it through Pay-at-the-Table solutions.

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