Going Beyond Retail at NRF’s Retail’s Big Show 2019

 

Retail has always been a key market for us and NRF’s Retail’s Big Show is an opportunity for great minds to connect and talk about the future of the industry. NRF’s Big Show is not just popular among retailers. Over the past few years, this event has been attended by businesses from many verticals such as hotel & lodging, food & beverage, healthcare and more. At the show I noticed conversations flowed toward solving business problems with innovative technology no matter the vertical. Even though retail technology has always led the way when it comes to customer engagement technology, other verticals continue to work hard and leverage the same technology to serve their customers’ unique needs. Here are a few examples:

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Meet Travelers’ Expectations in 2019 with Innovative Payment Technology

2019 has begun and the travel & hospitality industries are expected to see many more travelers this year compared to the past. According to Deloitte’s travel and hospitality industry outlook report, global travel industry gross bookings reached $1.6 trillion in 2017 and it is one of the largest and fastest growing sectors.

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The Evolution of Payments: From Expense to Business Tool

Payment acceptance for the longest time was thought to be a necessary business expense. But over the last decade, a few significant changes have transformed the definition of “payments” in the industry. One of the changes that acted as a catalyst in this transformation is the improved efficiency in carrying out electronic transactions. Combined with the advancement in technology over the last two decades, innovative solutions have become easily available in the market for all merchants (big or small) looking to improve efficiency and enhance their customers’ experience.

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Enhance Your Guests’ Hotel Check-In Experience with RFID Technology

According to a report from Deloitte, business travel spending was at $1.2 billion in 2015, and in its recent report, Business Travel News mentions that travel spending is expected to increase by 6 percent in 2018. The Deloitte report also highlights that leisure travel spending has also been on the rise over the last few years. The bottom line is that with number of travelers increasing every year, so will the expectations of good hotel service. Any small changes to technology can make or break a guest’s experience, and the check-in process is the first point of contact between the guest and the business.

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Meeting Travelers’ Expectations in 2018 with Innovative Payment Solutions

2018 is around the corner and travel & hospitality industry is expected to see more travelers in the new year. According to Deloitte’s travel and hospitality industry outlook report, business travel spending hit a record-breaking $1.2 trillion in 2015. This number is expected to rise above 6 percent in 2018, according to Business Travel News. The Deloitte report also highlights that on the leisure side, households have increased spending on travel bookings over the last few years.

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