In the last few years, mobile POS has become a big part of many retailers’ in-store strategy. In the latest PYMNTS mPOS Tracker, 67% of surveyed retailers said omnichannel offerings are a priority in 2019. Nearly half, 45%, consider mobile POS to be essential within that strategy.
The U.S. travel industry as a whole has been on a steady incline since recovering from the economic recession a decade ago. Companies can compete by offering unique experiences to their customers in whatever travel-related vertical that they’re in. Millennials are especially known for craving unique experiences, and 77 percent of them will use all or most of their vacation time this year. Let’s take a look at some recent technologies that are beginning to impact the way we travel, whether it’s in transportation, hospitality or restaurants:
Revamping the customer experience is all the hype in 2019 and according 451 Research, optimizing the checkout is central to providing a good in-store experience. All too often, customers abandon carts because of long lines. In fact, 56 percent of consumers can recall doing this at least 1 or more times in the last six months. If you’re still not convinced that a frictionless checkout is important, consider Amazon’s 1-Click technology that is worth billions thanks to its method of capitalizing on impulse purchasing.
Now that we are well into 2019, it’s time that your business hops on the latest restaurant technology trends to optimize your guest experience. Toast POS recently released restaurant industry statistics for 2019, which highlights that 73% of restaurant goers agree that technology improves their guest experience. In addition, 95% of restauranteurs agree that technology improves their business efficiency. Positive guest experiences and business efficiency are critical to the success of any restaurant, but equally important is deploying the right technologies that work best for you.
When it comes to managing a business, owners want to run it efficiently, maximize revenue and optimize their operations. But often, they miss on simple opportunities and leave money on the table – and sometimes, it all comes down to how they accept payments.
