We live in a technology-driven world and the need to be at the forefront of it is important for any retail business. Providing customers with the utmost convenience as they shop and improving their experience is critical to any merchant’s continuous success.

Like retail, the grocery industry is constantly changing, and businesses need to think about providing their customers with the experiences they want. This is particularly important as disruptions in the industry have begun to alter consumer expectations and demands.

If you’ve decided to invest in a mobile point of sale (mPOS) solution for your retail stores, you’re already aware of the array of benefits it offers your business. However, many retailers face challenges in implementing their new mPOS technologies. That’s why it’s important to have a plan in place to address these obstacles.

One of the biggest retail trade shows in the U.S., NRF Retail's Big Show, just concluded this week. As our teams get settled in from a very busy and successful show, we wanted to take a look back and share a quick recap. Here’s a Storify highlighting our favorite moments from the show:

2018 is right around the corner, and it’s time for retailers to start thinking about how they can elevate their game in the New Year. According to Salesforce’s research, 50 percent of consumers are likely to switch brands if their expectations aren’t met. Thanks to technological advancement, shoppers can easily find multiple sellers selling the same products via their smartphones. In fact, 70 percent of consumers feel that technology has made it easy for them to take their business elsewhere. Thankfully, there are strategies to avoid these outcomes, meet customer expectations and avoid losing sales to competitors.