How Gen Z Consumer Trends Are Impacting Payments

Generation Z, people born from the mid-1990s to early 2000s, is emerging as the next consumer force. The oldest of the 68 million Americans who are part of Gen Z are now completing their education, entering the workforce, and building wealth. Gen Z’s estimated spending power in the U.S. is as much as $143 billion, with indirect spending power of $600 billion. Just as when millennials became a predominant consumer force and ignited changes throughout the industry, ISVs and VARs will see changes triggered by the rise of Gen Z.

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Retail Round-Up: How Are Retail Stores Fairing During These Unprecedented Times

As the COVID-19 pandemic progresses in the US, every industry has seen different outcomes. With many states now reopening businesses, strict social distancing guidelines are being recommended. While transportation, hotel and lodging have seen very little traffic, restaurants in a lot of states are still only allowed to offer takeout or delivery. The retail industry has also seen its share of unpredictable outcomes from grocery stores being open with strict guidelines to online sales for many retail brands going through the roof.

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Enhance Your Customer Engagement Strategy with These Four Tips

The key to running a successful retail business is by consistently engaging customers - but how do you accomplish that? With major advances in technology, many retailers are turning their attention to digitizing the checkout. While it can enhance the customer experience by making payment easier and integrating loyalty, simply digitizing the checkout isn’t enough to stand out from competitors - and getting customers coming back for more.

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Location, Location, Location: The Importance of Self-Service Kiosk Placement

Over the past decade, self-service solutions of all kinds—from indoor and outdoor kiosks to digital signage, automated smart lockers, and more—have become increasingly common across industries. Think about it. When is the last time you visited a major retailer that didn’t have a self-checkout option, a major city that didn’t incorporate some form of outdoor digital signage, or a quick serve restaurant that didn’t boast some sort of self-service installation? Odds are, it has probably been a while. 

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5 Questions to Ask Yourself Before You Implement New Payment Solutions

Technology is always evolving – new and innovative solutions are increasingly being sought out by businesses who are looking to elevate the commerce experience for their customers. But when faced with different types of available tech, as a merchant, how do you decide what solution to implement in your business? Will it help enhance the customer experience? Will it make the checkout faster? Will it help in improving other efficiencies in my business?

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