Understanding Emerging Retail Trends for Grocery Stores

Merchants can have a positive impact on the customer checkout experience by providing quick service, implementing a simple interface, offering a variety of payment options and more. In a unique environment like grocery, fulfilling these needs can be challenging - but the most logical way to elevate the commerce experience is to have a complete understanding of current retail trends and how they can help grocers create loyal customers.

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Drive Digital Transformation in Your Business with Cloud-Based POS Services

Cloud-based POS solutions have been trending upwards over the last two years, with more ISVs offering their small and mid-sized customers an alternative to traditional on-premises, server-based POS systems. While retail ISVs are on the front lines of this evolution, other segments are following suit to meet customer demand. According to Hospitality Technology’s 2018 POS Software Trends Report, 61 percent of merchants said they want their next POS system to be cloud-based.

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What’s Next for Grocery Payment Innovation?

When you look at in-store technology today, the retail environment has evolved and is successful in providing a good customer experience. But a lot of that innovation such as certain payment experiences has not made its way into the grocery stores. This is largely due to the need to balance high scan volumes by maintaining short checkout lines. But as customer expectations for an elevated experience are starting to shift, there is a growing demand for innovation in the industry.

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Single Certification: Why It’s Worth It

Payment solution certifications are notably one of the biggest pain points for Independent Software Vendors (ISVs). Terminals and mobile card readers are getting more flexible, checkout methods are becoming more varied and retailers are looking to expand their offerings to include new options like NFC/contactless and QR codes. In the midst of all this change, ISVs feel the pressure to develop and certify a broader range of solutions for the industries they serve.

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How Professional Services Can Solve the Challenges Merchants Face Today

Payments are a major part of retail - and they’re constantly changing. Payment acceptance devices need replacement, software requires upgrades and keeping up with fluctuations throughout the industry can be a challenging task. Frequently, for merchants, there are many questions to be answered when it comes to payments and hiring a dedicated payments expert to answer them can be a significant financial undertaking.

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