Erica Eby

Recent Posts

How Connectivity and Enablement Lead to a Better Customer Experience

When you think about an ideal smart home, it probably includes smart appliances like a fridge or a stove, your thermostat, light bulbs, a sound system, security system, etc. And while having all these connected devices can certainly make managing your home easier, it’s likely that that most devices come from different service providers. This means the need for multiple apps to manage all of your services, which for anyone is less than ideal if you’re trying to do multiple tasks at once – like changing your lights, audio system and thermostat to turn on when you get home. Now imagine being able control all these systems from one app – wouldn’t that make your life a lot easier? You could make changes for multiple devices at once or even allow them to send data to each other to improve your experience.

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Transition to a Smart POS Era

Did you know that mechanical Point of sale (POS) systems have been around since at least 1879? Electronic POS systems were introduced in 1973 – which, depending on how old you are, doesn’t seem that long ago! The 1980s ushered in the digital age, which has brought us to an inflection point of exponential growth opportunities thanks to innovations in quantum computing, artificial intelligence, nanotechnology, and neuroscience. These developments promise to deliver more than business growth, they have the potential to yield dramatic leaps in human well-being.

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VARs: Offer Future-Proof, Cost-Effective Solutions with Android

Payments are so much more than they used to be. Merchants of all sizes are under pressure to do more with the technology they have and exceed customer expectations. This means accepting all payment methods, adding value at checkout, serving customers in-aisle, and managing operations seamlessly.

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Android Payment Solutions: Overcoming Four Common ISV Challenges

Android-powered payment solutions took the scene in the form of tablets and mobile phones connected to payment card readers. These modular solutions provided a newer, more flexible way to securely accept electronic payments. As technology does, the solutions evolved fast and provided a way to deliver new features more quickly.

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Contactless Payments Create New Opportunities for ISVs

It was a privilege to join senior executives from Wells Fargo, Mastercard and Visa in a timely panel discussion on “The Future of Tap & Go: Shaping the New Consumer Experience” at the Women in Payments 2020 U.S. Symposium on February 11th.

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