Recent Posts

What Merchants Can Learn from Market Trends for Back to School

The end of summer marks the beginning of back-to-school. Students getting ready to head back to school are gearing up for their new terms, which means big business for retailers. According to a survey conducted by the National Retail Federation, back-to-school and back-to-college spending is expected to reach $83.6 billion in 2017 (up from $75.8 billion in 2016).

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INFOGRAPHIC: How to Survive & Thrive in Post-Amazon Retail

If you’re in traditional retail, you know how tough it is to survive and thrive in the post-Amazon world. Every week, news headlines reinforce how much Amazon is disrupting the industry, such as the fact that 8,600 brick-and-mortar stores are now expected to close by the end of 2017.

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VIDEO: Understanding Semi-Integrated Payments

The EMV migration in the U.S. has driven the market to rethink its traditional approach to payment security. Today, both merchants and solutions providers are seeking a more flexible, semi-integrated approach to help streamline their payment processes and manage PCI scope. To gain more insight into the advantages of semi-integrated payments, we recently caught up with a few industry experts.

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VIDEO: Industry Insights on IoT Payments and Connected Screens

The payments industry in North America is evolving fast and merchants across multiple verticals need to think about giving their customers new payment experiences. We caught up with Chris Tyghe, VP of Strategic Development at Ingenico Group Canada, to learn about the landscape for IoT payments and connected screens and how they can benefit merchants across different verticals. Watch the videos below:

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Top Three Trends in Retail: Customer Experience with a Twist

Are offline stores disappearing in the age of eCommerce? The traditional store as we know it seems to be becoming a thing of the past. But one walk around NRF Retail’s Big Show this past January and it was clear that stores are not leaving, just changing, as we enter a new era in customer experience possibilities. Retailers that once focused mainly on the best in-store positioning for sales are now focused on creating a conceptual experience for consumers, whereby some don’t even offer in-store sales. Here are the top three trends that Gilles Brabant, Ingenico ePayments Head of Sales, believes we’ll begin to see more of in retail this year:

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