Location, Location, Location: The Importance of Self-Service Kiosk Placement

Over the past decade, self-service solutions of all kinds—from indoor and outdoor kiosks to digital signage, automated smart lockers, and more—have become increasingly common across industries. Think about it. When is the last time you visited a major retailer that didn’t have a self-checkout option, a major city that didn’t incorporate some form of outdoor digital signage, or a quick serve restaurant that didn’t boast some sort of self-service installation? Odds are, it has probably been a while. 

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5 Questions to Ask Yourself Before You Implement New Payment Solutions

Technology is always evolving – new and innovative solutions are increasingly being sought out by businesses who are looking to elevate the commerce experience for their customers. But when faced with different types of available tech, as a merchant, how do you decide what solution to implement in your business? Will it help enhance the customer experience? Will it make the checkout faster? Will it help in improving other efficiencies in my business?

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Understanding Emerging Retail Trends for Grocery Stores

Merchants can have a positive impact on the customer checkout experience by providing quick service, implementing a simple interface, offering a variety of payment options and more. In a unique environment like grocery, fulfilling these needs can be challenging - but the most logical way to elevate the commerce experience is to have a complete understanding of current retail trends and how they can help grocers create loyal customers.

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Go Contact-Free with Contactless

Check out our infographic about the growth of contactless transactions and how it is expected to increase dramatically following the public health crisis that COVID-19 has created globally.

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Recapturing Hospitality’s Magic Moments

There’s a magical moment in every really good hospitality experience where a customer thinks “these guys really get me”. The winning formula for anyone involved in the customer experience is that instant connection that not only seals the deal or purchase but leads to unquestionable loyalty.

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