Artificial intelligence (AI) can be transformative for every aspect of a retailer’s business. With AI, retailers can automate the supply chain, utilize data to drive sales and hyper-personalize the customer experience. While AI sounds futuristic, it’s closer than you might think. Juniper Research predicts retailers will spend $7.3 billion on AI by 2022, compared with the approximately $2 billion spent in 2018.
Whether you have the flu or a broken ankle, hospitals and care facilities around the globe work tirelessly to provide you the best care possible. But like any other industry, healthcare also needs to keep abreast to new technology trends that elevate the quality of care, enhance patient experience and create operational efficiencies.
Hotels and resorts have long thrived on excellent customer service and attention - but new technology has raised the bar for guest expectations. With instantaneous information, services and purchases at everyone’s fingertips, these businesses need to keep up with growing demand for a seamless and personalized guest experience. This is especially true as it can increase guest spend, boost loyalty and lead to positive reviews and recommendations.
Consumers spend more on back-to-school purchases than on Mother's Day, Father's Day and Valentine's Day combined. With Generation Z – the cohort born between the mid-1990s through the mid-2000s – headed back to school, here’s how retailers can get the most out of this major shopping season:
A Balanced security approach is a fundamental best practice when it comes to securing your payment infrastructure. Encryption and tokenization, firewalls for back-office systems or mobile device management (MDM) solutions can play a major role in preventing data theft — but a purely technology-based strategy isn’t a cure-all. Employees, from high-level executives to in-store associates, are an essential piece of your tiered security strategy.
