eCommerce is Growing but U.S. Shoppers Still Like Visiting Brick and Mortar Stores

One cannot deny the convenience eCommerce provides us today, especially for retail shopping. We can sit on our couch, order whatever we need and it is delivered right to our doorstep. Over the years, eCommerce has seen immense growth. According to a recent TechCrunch article, Amazon’s Prime Day sales in 2019 are expected to push U.S. eCommerce sales to $2 billion. Another article in Internet Retailer mentioned that eCommerce represented 14.3 percent of retail sales in 2018.

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Three Ways You Can Gather Customer Feedback and Enhance Experience in Your Restaurant

Running a restaurant is tough, and public reviews about it can make or break the business. With over 100 million reviews on Yelp, ‘restaurants’ is one of the most-reviewed categories on the site. People love talking about their experiences and adding to the conversation.

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Mobile Wallets Should be Part of Your Payment Strategy

Do you remember the wonder in your eyes when mobile wallets were first introduced? The idea of just simply tapping your smartphone on a payment acceptance device to pay seemed magical and in many ways, it was! The fact that you didn’t even have to take your credit card out seemed like a dream and it made you think that someday you could leave your wallet behind at home.

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The Four Trends Driving the New World of Commerce

I’ve worked for several fintech companies, often in turbulent times, but I don’t believe I’ve ever seen our industry in quite as extraordinary a place as it is right now. We live in a time of global commerce and connectivity. Understanding the complex forces driving our industry will give you the power to shape what success means. As one of the global leaders in payments, we’ve identified the four main trends that are creating what we call The New World of Commerce. Over this series of blogs, I’m going to discuss each of these trends in turn. Understanding this new world will put you in the best position to grow – now and in the future.

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Customer Centricity is Shaping Payments in the Travel Industry

In the travel industry, innovation is rapidly changing the consumer experience and payments can be a real growth accelerator. We spoke with Eric Liebman, our new Head of Travel at Ingenico ePayments, to find out what’s trending and what online businesses are looking for from a payments service provider.

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