Use Contactless to Enhance Guest Experience in Your Hospitality Business

Contactless payments have gained popularity in the U.S. over the last few years. Mobile wallets such as Apple Pay, Samsung Pay and Google Pay were introduced as the EMV migration was in full swing, and allowed merchants to offer their customers another secure payment method. While the adoption of this payment method in retail and restaurants has been consistently increasing, hotel and lodging businesses haven't seen much traction. Part of the reason is that most of these businesses weren’t proactive in adopting it. Why, you ask? For a couple of reasons:

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The Future of Contactless Is Now

The idea of paying with your phone or your watch at a store almost seemed laughable a decade ago. The typical US consumer was so accustomed to using cash or their credit cards, they had a hard time trusting the reliability of this payment method. Contactless payments have had a slow growth in the U.S. compared to other developed parts of the world – if you look at consumers in Canada and many European nations, they have been used to contactless payments for years and the U.S. has had to play catch up since.

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Go Contact-Free with Contactless

Check out our infographic about the growth of contactless transactions and how it is expected to increase dramatically following the public health crisis that COVID-19 has created globally.

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How Digital Identities Might Soon Change the Way People Shop

Proving your identity is typically done in just a few ways: with a license, a passport or a social security number. This may soon change with the introduction of digital IDs.

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Here’s Why Value-Added Services are the Logical Next Step for Loyalty

You may remember loyalty programs in their earliest form: the punch card. You’d carry this card around until, 10 star-shaped punches later, you earned a free sandwich. Although this traditional reward method persists, many merchants are looking to get more out of their loyalty program and engaging in new ways with the consumer. One way they’re doing this is through integrating services into mobile wallets.

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