Whether you have the flu or a broken ankle, hospitals and care facilities around the globe work tirelessly to provide you the best care possible. But like any other industry, healthcare also needs to keep abreast to new technology trends that elevate the quality of care, enhance patient experience and create operational efficiencies.
Healthcare providers dedicate their lives to deliver high-quality care to their patients. Yes, a big part of their jobs is to help sick people get better, but they are also responsible to make sure they don’t become the breeding ground for any viral infections. Preventing the spread of infectious diseases over treating them may seem like a low priority task, but the risk of not doing so is very high. According to this white paper from Zebra Technologies, 1.7 million patients are affected by healthcare-associated infections (HAIs) every year in the U.S. It is also estimated that at least one-third can be prevented if proper precautions are taken.
Retail has always been a key market for us and NRF’s Retail’s Big Show is an opportunity for great minds to connect and talk about the future of the industry. NRF’s Big Show is not just popular among retailers. Over the past few years, this event has been attended by businesses from many verticals such as hotel & lodging, food & beverage, healthcare and more. At the show I noticed conversations flowed toward solving business problems with innovative technology no matter the vertical. Even though retail technology has always led the way when it comes to customer engagement technology, other verticals continue to work hard and leverage the same technology to serve their customers’ unique needs. Here are a few examples:
The most critical focus for any healthcare institution is providing the highest quality of care to their patients in the safest way possible. Whether it is treating them in the ER or in a clinic, patient care takes precedence over everything else. Over the past few years, healthcare technology has taken many leaps. Advances in decision support systems via electronic medical records, innovative medical devices and changes to processes/procedures have made it possible to treat many conditions more effectively than ever before.
For any healthcare provider, accepting payments is critical, and more importantly, the process of accepting payments needs to be convenient and secure for patients and their families. According to a report by the Aite Group, data security tops the list of factors that affect people’s medical bill payment experience, followed by payment channel and payment method choices. The report raises the question: are healthcare providers doing enough to make paying for care simple for the patients? And if not, how can these providers pave the way to pay easily and securely in today’s technologically advanced world? Let’s take a look:
