According to a report from the U.S. Travel Association, travelers spent $1.1 trillion in 2018 – $23.3 billion of which was attributed to lodging costs. With the number of travelers increasing every year, expectations for good hotel service will continue to rise as well.
A lot of factors go into making a well-liked restaurant, from serving great food and providing top-notch service to ensuring a positive guest experience. In today’s digital age, the tech and restaurant industries have merged to streamline these processes, ultimately improving operations and customer satisfaction, all by using innovative technology, such as a Pay-at-the-Table solution.
Healthcare providers are facing monumental challenges. Healthcare organizations must address mounting regulatory requirements, finding ways to efficiently address data management, training, audits, and how they will respond if a data breaches or noncompliance issue occurs. They’re also dealing with technology disruption, which requires them to keep up with the latest innovations to provide the highest standards of care and patient experiences. Healthcare organizations are also addressing rising costs of hiring and retaining skilled practitioners and operational expenditures.
Quality customer experience used to be based entirely on how well employees handled face-to-face interactions. With more customers feeling comfortable with the technology at their fingertips, this has changed. There’s been a rise in self-service options across industries and markets, driven by the convenience and speed customers have come to expect in a technologically-advanced world. With self-service options, like kiosks, businesses can improve efficiency, create new business opportunities and enhance the customer experience.
Cardholder data is a tempting target for hackers, and with at least 19 major consumer companies reporting data breaches since January 2019, many merchants are looking to bolster their payment security strategies. One of the ways they can achieve this is by implementing point-to-point encryption (P2PE).
