Ingenico Blog / U.S.

shaping the future of payment

Going Beyond Retail at NRF’s Retail’s Big Show 2019

 

Retail has always been a key market for us and NRF’s Retail’s Big Show is an opportunity for great minds to connect and talk about the future of the industry. NRF’s Big Show is not just popular among retailers. Over the past few years, this event has been attended by businesses from many verticals such as hotel & lodging, food & beverage, healthcare and more. At the show I noticed conversations flowed toward solving business problems with innovative technology no matter the vertical. Even though retail technology has always led the way when it comes to customer engagement technology, other verticals continue to work hard and leverage the same technology to serve their customers’ unique needs. Here are a few examples:

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Meet Travelers’ Expectations in 2019 with Innovative Payment Technology

2019 has begun and the travel & hospitality industries are expected to see many more travelers this year compared to the past. According to Deloitte’s travel and hospitality industry outlook report, global travel industry gross bookings reached $1.6 trillion in 2017 and it is one of the largest and fastest growing sectors.

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Two Ways Merchants Can Help with Mobile Wallet Adoption

Accepting all the forms of electronic payment methods including mag-stripe, EMV and NFC/contactless is only half the battle for merchants when it comes helping with adoption of different ways to pay. In some instances, you need to make sure your customers are aware that they can pay any way they want to – whether it is via EMV or mobile wallets such as Apple Pay and Google Pay. A recent article in Digital Transactions mentioned how some merchants who have NFC/contactless capable payment solutions may not have turned them on leading to confusion among customers on whether this payment method is available or not. This lack of education among merchants combined with the absence of awareness triggers for consumers regarding this new payment method can affect the checkout experience for shoppers.

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A Rookie's View of NRF

Two weeks ago, I traveled to the Jacob Javits Convention Center in New York City to attend my first-ever trade show – NRF 2019, appropriately coined the “Big Show” by all who exhibit and attend, including top retailers, tech titans, and thousands of industry professionals. With the innovative designs and sheer size of every booth, the executive, sales and marketing staff coverage of the event and the impressive solution demos, emerging technology and cutting-edge ideas; the show truly lived up to its “big” name.

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How Technology is Transforming Urban Transit

The continued growth of cities worldwide brings fresh challenges, from spiraling urban populations to increased levels of congestion and pollution. As our cities swell, the role of public and mass transport in managing the movement of these people quickly comes into sharp focus. In our choked cities, the car is no longer king and planners are instead focusing on how to make mass urban transit simple, seamless and appealing to all.

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