Unattended payment solutions have been an integral part of the buying experience in the U.S. for decades. Whether shoppers are purchasing their favorite beverage from a mall vending machine, or travelers are checking in for their flight on an airline’s digital kiosk, unattended use cases are everywhere.
In today’s purchasing environment, business strategies need to be more customer-centric to successfully capture consumer demand and capitalize on spending habits. Unattended payment solutions support this strategy by addressing consumer wants and needs as they relate to speed, security, convenience and overall purchase experience.
As some of you may have already read in our first & second blog posts of the three part series, we recently had the opportunity to interview our partners and Ingenico experts regarding their payment predictions for 2016. We covered many topics ranging from EMV, NFC, payment security, Omni-channel, unattended solutions and more. This is the third blog post of a three part video blog series. You can read the first & the second blog posts here & here.
The use of credit cards in the US is rising and new payment options such as Apple Pay, Android Pay, etc. are gaining popularity. In the midst of this payment evolution, industries using unattended kiosks or vending machines that don’t take all card types or forms of payment can be at a disadvantage. According to a recent study, cashless payments when compared to cash payments, contributed directly to positive sales development in the vending industry.
