Allen Friedman

Allen Friedman
Allen Friedman is Director of Payment Solutions at Ingenico Group, North America where he is responsible for Ingenico Group’s EMV Payment Solutions and the EMV implementation strategy in the United States. Prior to joining Ingenico Group, Allen worked for Vital Processing Services (now TSYS Acquiring Solutions) in Tempe, Arizona beginning in 1999 and during his fifteen year tenure held a variety of management positions in technical support, solutions implementation, and Product Management. Most recently as Associate Business Development Director, Allen was responsible for the core authorization and capture platforms, payment forms and connectivity solutions, and led the EMV implementation strategy for the merchant segment of TSYS. Allen has been a member and active participant in the EMV Migration Forum since its founding, and he continues to serve on several committees and working groups. Also, he is an active contributing member of the Smart Card Alliance Payments Council.
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Recent Posts

2020: The Future of Contactless Payments in the U.S.

TechCrunch recently published an article citing a new Juniper research discussing the state of contactless transactions globally. According to the new forecast, in-store contactless payments will reach $2 trillion by the year 2020. In addition, the mobile contactless payment market will be dominated by Apple to the extent that one in every two contactless transactions, consumers will use Apple Pay to buy. That got me thinking if we can expect to see similar results in the U.S.

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Understanding the World of In-App Payments

We live in a technology-driven world and the need to be at the forefront of it is important for any retail business. Providing customers with the utmost convenience as they shop and improving their experience is critical to any merchant’s continuous success.

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Is the End of Credit Card Signatures Here?

Credit card signatures are going away. You may have seen many articles delivering this news, and might wonder if it matters to you as a merchant. Ultimately, the decision on whether or not to accept signatures is up to you, so it’s important to understand the benefits of each option. In this article, I provide some insight into how and why credit card signatures are being phased out. Let’s start with the basics.

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The State of EMV in the U.S.: What Can Merchants Do Two Years Later

It’s been two years since EMV liability shifted in the U.S., and we’ve come a long way in the payments industry. Both card issuers and merchants continue to work hard to help with the EMV migration.

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Credit Card Chargebacks: What Has Changed in One Year?

Since the liability shift in 2015, a lot of merchants have been trying their best to migrate to EMV. One of the major roadblocks in this process has been the certification of their system. In 2016, many merchants had new payment acceptance devices installed in their businesses, but they were not yet able to accept chip cards. This is because they were still waiting on EMV certifications.

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