Fact or Fiction? The Truth About the “Retail Store Apocalypse”

We’ve all heard the rumors: In-store retail is over. Online shopping is king. eCommerce spells the end for retail stores.  

Despite what you may have read in the media, retail is thriving. Physical stores currently account for almost 90 percent of all retail sales in North America, and that number is still predicted to be well over 80 percent five years from now. According to analyst firm IHL, the U.S. retail industry has increased sales by $565.7 billion since January 2017 and showed a net gain of 8,575 new stores. The in-store retail experience is far from over - it’s growing.

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Restaurants Incorporating Customer-Facing Technology Are Positioned for Growth

You could call the restaurant industry the canary that indicates the health of the economy. When things are good, people love to eat out — and that’s certainly one reason why, right now, the restaurant business is growing. A recent report from retail industry analyst IHL projects $744 billion for total 2019 sales — an increase of 4.2 percent. Moreover, new location openings are up, with 2,346 new QSR stores and 565 table service restaurants on tap for 2019. 

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3 Things to Know About P2PE v3.0

The PCI P2PE Standard provides a comprehensive set of security requirements for validation of P2PE solutions, applications and components to protect payment card data. Expected in December of 2019, the P2PE v3.0 Standard and Program have been streamlined to facilitate a greater degree of flexibility for industry stakeholders as well as to improve the assessment process. 

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Technology Can Greatly Improve the Customer Experience – Or Ruin It. Here’s What You Need to Know

Customer experience is one of the most talked-about topics for retailers today, in any segment, in-store or online. This includes providing choice, prioritizing personalization and innovating wherever possible. But what we don’t talk about as often is the importance of showing you value your customer’s time.

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Technology and Personalization: The Key to Reinventing Retail?

Technology is changing the retail game. Tech Screens have made a natural integration into the shopping experience, whether that be on in-store payment solutions or right on the customers’ mobile device. Retail industry analyst firm IHL found that leading retailers are investing in in-store technology at a rate 70 percent higher than the average performers in their segments. Integrating these technologies helps with things like line busting, upselling and modernizing - but they can do even more. 

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