As a business owner, the task of providing your good or service to customers in the most efficient and cost-effective way can seem daunting. Long lines that lead to extensive wait times and busy employees unable to provide genuine customer service are just a few of the standard problems facing today’s business owners. Self-service kiosks are rapidly becoming the solution for many of these problems across a multitude of industries and use cases.
Retail is reinventing itself. It is not just about buying merchandise anymore, customers are looking to be delighted with a great shopping experience. Online shopping helps provide convenience and maybe even lower prices, however, it is not able to provide the same experience the customers get in physical stores. The comfort of high-quality noise-canceling headphones or the fit of a soft fleece jacket is unparalleled compared to not being able to touch and feel the product online before you buy them.
What happens next with the PCI Point-to-Point Encryption (P2PE) Standard? PCI SSC Chief Technology Officer Troy Leach provides an update.
In 2015, the U.S. became the last developed country to move to EMV in an effort to combat the rampant credit/debit card counterfeit fraud. It has been three years since the EMV migration kicked in and a lot has changed since then. Recently, Visa released new data along with an infographic highlighting the progress of the EMV migration. Although we used Visa’s published infographic for this blog, we expect proportionally similar results were seen across all U.S. card brands. After reviewing the results, here where I feel we stand:
Payment acceptance for the longest time was thought to be a necessary business expense. But over the last decade, a few significant changes have transformed the definition of “payments” in the industry. One of the changes that acted as a catalyst in this transformation is the improved efficiency in carrying out electronic transactions. Combined with the advancement in technology over the last two decades, innovative solutions have become easily available in the market for all merchants (big or small) looking to improve efficiency and enhance their customers’ experience.
