If you’re in traditional retail, you know how tough it is to survive and thrive in the post-Amazon world. Every week, news headlines reinforce how much Amazon is disrupting the industry, such as the fact that 8,600 brick-and-mortar stores are now expected to close by the end of 2017.
Connected digital devices have not only changed how consumers shop for goods and services, but it has also changed how they pay for them. With even greater bank support, digital wallets and mobile payments are rapidly increasing in adoption and use. The mobile payment sphere is becoming more and more competitive by the day, with both industry leaders and new upstarts making a place for themselves within the market. The range of choices out there seems mind numbing and the mobile payments revolution has only just gone underway.
Disruption is everywhere. With the digital revolution well underway, disruption is rearing its presence and creating impact across seemingly every industry and in every field at the moment. So how does that impact B2B service providers who are trying to connect with their customers? We chatted with David Gebhardt, Chief Revenue Officer at Ingenico ePayments to get his views on the importance customer advisory boards, for customer feedback and strategic development.
Keeping up with the changing needs of the payments industry in the U.S. can be challenging, especially if you’re an ISV, ISO or VAR and new to the payments space. To deliver strong solutions that meet merchants’ needs, it’s important to work with a payments technology partner that complements your business and makes it easier for you to get to market. Your business needs a trusted, strategic partner that can provide comprehensive and innovative point of sale (POS) solutions and services that eliminate payment complexity.
Restaurants, bars and other food service businesses work hard to provide their customers with the best quality of food and service. Any customer happy with their overall experience at a restaurant is more likely to come back and may even become a brand advocate for the establishment.
