The hospitality industry sees a lot of payment transactions, and in most of these situations, the servers/staff takes the credit card from the customers to process the payment. In a typical dine-in restaurant environment, the server drops off the check, the customer puts their credit card in the billfold, the server then picks up the check, swipes the card in the back of the restaurant and brings the customer a receipt to sign. But, this payment experience is now starting to change…and for good reasons. Many hospitality businesses need to rethink how they accept payments and consider bringing payments to the consumer at the point of service as a viable option. Why? Let’s take a look at five reasons why paying at the point of service is beneficial to the hospitality businesses:
