One of the biggest buzzwords in commerce today is omni-channel. In the simplest terms, omni-channel means that no matter which channel is the touch point of the moment to the consumer – a payment terminal in a store, an online storefront, or a retailer’s app on a mobile device – their experience should be seamless, streamlined, secure and optimized for the needs of each channel.
In a twist that has been noted in the media and by many industry observers, more e-tailers—those merchants that began online—are starting to open physical stores.
There are many challenges involved in taking a mobile point of sale (mPOS) solution global. The stickler is that the biggest challenges probably aren’t the ones you’re thinking of.
The recent high-profile security breaches involving point of sale (POS) systems in the retail sector didn’t involve mobile POS (mPOS), but no one in the broader electronic payments industry want to see breaches happen. We need to work together to eliminate breaches and ensure continued trust in electronic payments.
It’s that time of year again: the annual media fixation on how the retail industry is faring with peak holiday shopping days like Cyber Monday, and along with that, how technology innovations such as mobile point of sale (mPOS) fit into retail trends.
