For the third consecutive year, Ingenico ePayments was awarded “Best International CNP Program” at the annual 2018 CNP Awards, which was held in Orlando, Florida.
For the third consecutive year, Ingenico ePayments was awarded “Best International CNP Program” at the annual 2018 CNP Awards, which was held in Orlando, Florida.
For any healthcare provider, accepting payments is critical, and more importantly, the process of accepting payments needs to be convenient and secure for patients and their families. According to a report by the Aite Group, data security tops the list of factors that affect people’s medical bill payment experience, followed by payment channel and payment method choices. The report raises the question: are healthcare providers doing enough to make paying for care simple for the patients? And if not, how can these providers pave the way to pay easily and securely in today’s technologically advanced world? Let’s take a look:
We live in a technology-driven world and the need to be at the forefront of it is important for any retail business. Providing customers with the utmost convenience as they shop and improving their experience is critical to any merchant’s continuous success.
Customers today have become very tech savvy and expect the same level of technological sophistication wherever they shop. In this fast-paced environment, consumers are looking to buy things quickly – whether they are grabbing a phone charger from a vending machine at a mall, or they are printing a boarding pass on a kiosk at the airport, their dependence on and desire for unattended solutions is quickly increasing. Apart from traditional retail environments, unattended kiosks are becoming more common in the food & beverage industry, particularly in quick-service restaurants (QSRs).
Over the years, our teams in operations and client services have discovered that there are three main guiding principles that contribute to better customer service:
